Case Studies

A selection of engagements across our four flagship practices. Client names are anonymized to respect engagement confidentiality — the outcomes are real.

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AI & Machine Learning18 months and ongoing

GenAI copilot inside a Fortune 500 sales platform

US-headquartered SaaS unicorn

Co-built a production GenAI copilot for a sales productivity platform — shipped in two quarters, scaled to 100K+ daily active users within a year.

Impact

100K+ daily active users in year one~30% engagement lift on AI-augmented surfacesSub-second median latency at p95 across regions
Embedded Engineers + Project DeliveryRevenue Tech / SaaS
AI & Machine Learning2+ years

Real-time fraud ML platform for a fintech

North American fintech scale-up

Re-platformed a fintech's fraud-detection stack onto streaming infrastructure with weekly retraining — cut fraud losses by 60% and unlocked a new product line.

Impact

60% reduction in fraud lossesModel deploy time: 6 weeks → <60 minutesNew product line resold to partner banks
Dedicated PodFintech / Payments
AI & Machine Learning2 years and ongoing

Clinical document intelligence for a digital health provider

EU digital health product firm

Built a HIPAA-compliant document intelligence pipeline combining OCR, fine-tuned domain LLMs, and human-in-the-loop review — tripled clinical throughput.

Impact

3x throughput on document workflows50% reduction in clinician review timeHIPAA + SOC 2 controls maintained end to end
Embedded EngineersDigital Health
Salesforce4+ years

AppExchange ISV product modernization

Publicly listed Salesforce ISV

Re-architected a decade-old managed package on LWC and bulk-safe Apex — passed security review first time and shrunk release cadence from six months to six weeks.

Impact

Security review passed on first attemptRelease cadence: 6 months → 6 weeksEngineering pod retained for 4+ years
Embedded EngineersAppExchange ISV
Salesforce9 months

Quote-to-cash transformation for a global manufacturer

Global manufacturing major

Replaced spreadsheet-based quoting with Revenue Cloud (CPQ + Billing) for a complex configured product portfolio — quote time collapsed from weeks to hours.

Impact

Quote cycle: weeks → hoursManual approval steps cut by 70%Integrated with SAP for end-to-end O2C
Project DeliveryManufacturing
Salesforce12 months

Service Cloud + Einstein for a national telecom

National telecom operator

Re-platformed customer care onto Service Cloud with Einstein classification and Agentforce reply drafting — cut average handle time by 35%.

Impact

~35% reduction in average handle timeFirst-contact resolution up double digitsCSAT moved to top quartile of industry
Project Delivery + PodTelecommunications
Cyber Security3+ years

Detection-engineering platform for a cybersecurity ISV

NASDAQ-listed cybersecurity product company

Built a detection-as-code platform with automated testing and ATT&CK coverage tracking — 10x detection coverage growth in 18 months.

Impact

10x growth in detection coverage in 18 monthsTime-to-ship a new detection: weeks → hoursCoverage measured against full MITRE ATT&CK matrix
Embedded EngineersCybersecurity Products
Cyber Security18 months

Cloud security transformation for a global bank

Global tier-1 bank

Closed critical findings on multi-cloud workloads by 80% in two quarters — passed regulator review without remediation orders.

Impact

Critical findings reduced by ~80%100% of new workloads covered by IaC scanningRegulator review passed without remediation orders
Project Delivery + PodBanking
Cyber Security4 months

LLM application security for an AI scale-up

AI scale-up serving regulated industries

Threat-modelled and red-teamed an LLM product end to end — unblocked enterprise deals stuck on security review.

Impact

Enterprise deals unblocked across 3 industriesContinuous LLM red-team in CISecurity narrative reusable across customer reviews
Project DeliveryAI / Enterprise SaaS
Data Engineering14 months

Lakehouse migration for a global bank

Global tier-1 bank

Migrated a legacy Hadoop estate to Databricks lakehouse — cut data-platform TCO by 40% and unblocked ML adoption across business units.

Impact

~40% reduction in data-platform TCOPipeline run times: hours → minutesML use-case onboarding: months → days
Project Delivery + PodBanking
Data Engineering3+ years

Real-time event platform for an adtech product

Global adtech product company

Designed and operate a Kafka + Flink streaming backbone processing tens of TB of telemetry daily — unblocked real-time bidding and attribution.

Impact

Attribution latency: hours → secondsHandles tens of TB / day of telemetryPowers 3 new product surfaces shipped post-launch
Embedded EngineersAdtech
Data Engineering10 months

AI-ready data foundation for a GenAI program

Fortune 500 enterprise

Built a RAG-grade content pipeline with governance, lineage, and a vector layer embedded inside the existing lakehouse — unblocked GenAI across four business units.

Impact

GenAI use cases shipped across 4 business unitsAI data governance approved on first reviewVector + lakehouse unified into one platform
Project Delivery + PodMulti-industry

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